Returns & Exchanges

At Indie, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our process is designed to get you back to your style journey quickly.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn garments with original tags attached into their original shipping bag or a similar secure mailer.

3

Label and Ship

Download and print the prepaid shipping label from your email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Credit

Once our warehouse inspects your return, we will issue a refund to your original payment method or send your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing